Introduction

This Privacy Policy is designed to comply with the most pertinent privacy and data protection laws in the United States. Our practices have been developed in compliance with the California Consumer Privacy Act (“CCPA”), and where applicable, other related federal guidelines. By accessing or using our online store, you agree to the practices described in this policy, as well as any updates that may be made from time to time.

We at Odos deeply appreciate the trust you place in us when you share your personal information. Our goal is to maintain that trust by ensuring transparency in our data procedures, adopting robust security measures, and continually reviewing our policies in accordance with evolving legal and technological advancements.

Information Collected

When you visit our online store, we may collect a variety of information to enhance your shopping experience and provide you with personalized services. The types of information we collect include, but are not limited to:

• Personal Identification Information: This includes your name, mailing address, email address, billing address, and phone number provided voluntarily during registration, checkout or through customer support interactions.
• Payment Information: Information necessary for processing transactions, such as credit card numbers and bank account details. This data is processed using secure payment processors and is not stored on our servers beyond the transaction requirements.
• Technical Data: Data collected automatically that includes your Internet Protocol (IP) address, browser type, operating system, referring URLs, and other similar information that allows us to monitor and analyze trends and usage patterns.
• Behavioral Data: Information regarding your interactions with our website, including pages visited, time spent on pages, click-stream data, and items viewed or purchased. This helps us improve our services and tailor the user experience.
• Location Data: When you choose to share your location data, it may be used to provide location-specific services, promotions, or store availability.

How We Use Your Information

The information we collect is used for various operational and business purposes. Understanding these purposes can help you make an informed decision about sharing your data. The principal uses of your personal information include:

• Order Processing and Fulfillment: We use your information to process orders, coordinate shipment of goods, manage delivery, and provide customer service.
• Personalization of Services: Your information helps us generate personalized shopping experiences, recommend products based on your browsing and purchase history, and tailor promotional materials to match your preferences.
• Communications: We may send periodic emails or messages containing information about promotions, new products, and other marketing communications. You can opt out of receiving such communications at any time.
• Analytical and Performance Metrics: Data is aggregated and analyzed for the purpose of improving our website, services, and overall customer experience.
• Fraud Prevention and Legal Compliance: We utilize personal data to prevent fraudulent activities, ensure compliance with applicable laws, and manage risks associated with our business operations.

In some instances, combining the information you provide with automatically collected data enables us to offer enhanced functionalities and more accurate insights, which in turn help us refine our offerings continually.

Sharing and Disclosure of Information

Your privacy is of utmost importance to us, and we share your information only under controlled circumstances. The categories of recipients or circumstances under which your personal data may be disclosed include:

• Service Providers: Third-party vendors who provide services on our behalf. These users have access to the necessary personal data to perform their functions on our behalf and are contractually obliged to protect your information as per the requirements of U.S. privacy laws, including the CCPA.
• Business Transfers: In the event of mergers, acquisitions, or divestitures, your personal data may be transferred provided that the successor entity is bound by the terms of this Privacy Policy.
• Legal Requirements and Protection: We may disclose your information if required by law, regulation, legal process, or governmental request, or in order to protect the rights, property, or safety of Odos, our users, or the public.
• Aggregate Information: Non-personally identifiable data that is compiled and analyzed may be shared with business partners, advertisers, or other third parties. This information cannot be used to identify an individual.

In all instances, we ensure that the sharing of information is consistent with applicable laws and that any third party handling your data is contractually obligated to safeguard it appropriately.

Cookies and Tracking Technologies

Our online store utilizes cookies and similar tracking technologies to improve your online experience, analyze website traffic, and gather information about user behavior. Cookies are small data files stored on your device that help us provide tailored functionalities and effective marketing.

• Cookies Usage: We implement session cookies to track your current visit and persistent cookies that record preferences for future visits. This data supports essential functions such as shopping cart maintenance and user session management.
• Managing Cookies: Your browser settings can be adjusted to disable certain cookies; however, please note that some parts of our website may not function properly without them. For additional details on how to modify your cookie settings, refer to your browser’s help section.
• Third-Party Cookies: Third-party service providers, including analytics services, may also set cookies on your device. These cookies are subject to the privacy policies of the respective third parties, and we encourage you to review those policies.

The use of cookies complies with current ad recommendations and privacy regulations. We periodically review our use of tracking technologies to ensure alignment with expectations and regulatory standards.

Data Retention and Data Deletion

Retention of your personal information is based on the necessity to serve the purposes outlined in this Privacy Policy. Data stored on our servers will be retained for as long as is necessary to fulfill the functions outlined below or as required by law.

• Order History and Customer Profiles: Data related to transactions and customer interactions is maintained to support service continuity, dispute resolution, or compliance obligations. Once this data is no longer needed for these purposes, specific deletion procedures will be followed.
• Marketing and Analytics: Aggregated and anonymized data may be stored indefinitely for business research and improvement. In these cases, the original personal identifiers are removed or anonymized to disconnect any association with you.
• Data Deletion Requests: You have the right to request the deletion of your personal data at any time, subject to legal or contractual obligations. Any verified requests for deletion will be processed promptly, except where retention is required for legal compliance or to protect our legitimate interests.

Our deletion protocols ensure secure erasure of personal data from our systems, taking into account all relevant U.S. data protection laws and industry best practices.

Data Security Practices

Your information is safeguarded through comprehensive security measures designed to protect against unauthorized access, disclosure, alteration, or destruction. The security strategies we employ include:

• Encryption: Sensitive information, such as payment details and personal identifiers, is encrypted using industry-standard encryption protocols both in transit and at rest.
• Access Controls: Information is accessible only to those employees, contractors, or agents who require it to perform specific tasks related to our online store. All authorized users are required to adhere to strict confidentiality protocols.
• Regular Security Assessments: We routinely assess our platforms and systems for vulnerabilities and regularly update security measures to counter emerging threats.
• Incident Response: In the event of a data breach or other security incident, we have established procedures to respond swiftly in accordance with legal requirements and best practice guidelines, including notifications to affected users when necessary.

Even with all precautionary measures, no digital transmission or storage system can be guaranteed as entirely secure. However, our constant vigilance and commitment to privacy ensure that we maintain the highest possible standards in data security.

Your Rights Regarding Personal Data

You have a range of rights regarding your personal information collected during your interaction with our online store. These rights may include:

• Right to Access: You may request a comprehensive report detailing the information we maintain about you.
• Right to Rectification: If you believe that any of the data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Deletion: As discussed above, you can request the deletion of your personal data, subject to applicable statutory constraints and legitimate business needs.
• Right to Opt-Out: You have the right to opt-out of receiving marketing communications or to restrict the further processing of your personal data for such purposes.
• Right to Data Portability: In circumstances where appropriate, you can request your data in a commonly used and machine-readable format to facilitate the transfer of such data to another entity.

To exercise any of these rights or for further inquiries on how your personal data is processed, please follow the procedures available on our website. We are committed to responding to such requests in a timely and transparent manner in accordance with U.S. privacy laws and best practices.

California Privacy Rights

In compliance with the California Consumer Privacy Act (CCPA), residents of California are provided with additional rights regarding their personal information. These rights include:

• Right to Know: You have the right to request information regarding the categories and specific pieces of personal data we have collected about you, as well as details regarding the sources of this data and its business purposes.
• Right to Opt-Out of Sale: If applicable, you may request to opt-out of the sale of your personal information. While our online store does not engage in the sale of personal data, we are fully committed to providing you with a mechanism for opting out of certain data usages if needed.
• Right to Non-Discrimination: Exercising your rights under the CCPA will not result in any form of discrimination. You will continue to receive the same level of service regardless of any request you make to review or delete your personal information.

We encourage you to review our policies carefully. Should you wish to exercise any of your rights under the CCPA, please follow the detailed guidance provided on our website, where you can initiate requests securely and confidentially.

Miscellaneous Provisions

This Privacy Policy is intended to provide an in-depth understanding of how we manage your personal information. It is subject to periodic review and updates to reflect changes in our data handling practices or legal requirements. Some additional points to note:

• Third-Party Links: Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend that you review their respective privacy policies before providing any personal information.
• International Data Transfers: Although our primary operations are designed according to U.S. regulations, certain information may be transferred to or processed in jurisdictions that may not have the same data protection laws. We take all necessary steps to ensure that such transfers comply with legal standards.
• Consent and Updates: By using our online store, you consent to the collection and use of your data as described herein. If significant changes are made to this policy, we will notify you through appropriate channels or update the effective date at the top of this document.
• Governing Law: This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the applicable laws and regulations of the United States, without regard to its conflict of law provisions.

We strive to address your privacy concerns proactively. If there is any area that you find unclear or if you need further details regarding any provisions mentioned in this document, please initiate a review request through our secure online inquiry system.

Changes to This Policy

Odos reserves the right to modify, update, or amend this Privacy Policy as necessary to accommodate evolving legal requirements, technological advances, or operational changes. Updates will be clearly communicated by revising the effective date at the beginning of this document and, where applicable, notifying you through our online store interface.

We recommend reviewing this Privacy Policy periodically to remain informed about how your information is protected and processed. Your continued use of our services after any significant changes constitutes your acceptance of the updated Privacy Policy.

Final Remarks

Your privacy is central to our mission at Odos. We are dedicated to ensuring that the personal data you trust us with is handled in a secure and transparent manner. Through continual improvement and adherence to the highest standards set by U.S. privacy regulations, we aim to provide a secure and user-friendly online shopping environment.

We value your feedback and remain open to any suggestions that could help us improve our practices further. Thank you for choosing our online store. Your ongoing support and trust are greatly appreciated.